Privacy Policy

Website: https://www.bluray-movie-shop.com/ Effective Date: October 2026

This Privacy Policy describes how we collect, use, store, share and protect your personal information when you visit and make purchases at https://www.bluray-movie-shop.com/ (the “Site”). The operator of this Site is referred to as “we”, “us” or “our”. “You” or “your” means any visitor, registered user or customer of the Site.

By accessing the Site, submitting personal data or placing an order, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or submit your personal information. This Privacy Policy works together with our Terms & Conditions.

1. Information We Collect

We may collect the following categories of information when you use our website: 1.1 Personal Identification Information (provided by you)

Full name, billing address, shipping address, email address, phone number
Payment related information: billing details. Please note we do not store your full credit card details on our server; payment processing is handled securely by our authorized third-party payment providers.
Order notes and customer support messages you send to us.

1.2 Automatically Collected Technical Information When you browse our Site, we automatically collect non-personal or device information:

IP address, browser type and version, operating system, device type
Pages viewed, time spent on pages, click path, referral website, date and time of your visit
Cookies and similar tracking technology data.

1.3 Cookies We use cookies to recognise returning visitors, remember cart contents, analyse website traffic and improve user experience. You may disable cookies through your browser settings, but disabling cookies may affect website functionality such as saving shopping cart or checkout process.

2. How We Use Your Information

We use collected personal data for the purposes below:

Process, fulfil, ship and track your Blu-ray disc orders
Send order confirmation, shipping notification, invoice and after-sales support emails
Respond to your customer service inquiries, return and refund requests
Prevent fraud, verify identity and secure our website and payment transactions
Maintain website function, troubleshoot technical issues and optimise user experience
Send marketing emails (only if you explicitly subscribe). You can unsubscribe from promotional emails at any time by clicking the unsubscribe link at the bottom of marketing emails.

We will NOT sell, rent or lease your personal information to third parties for independent marketing purposes.

3. Who We Share Your Data With

We may share your information only with trusted third parties required to complete your order and operate our business:

Payment processors: to handle secure payment authorization and transaction settlement
Shipping carriers / logistics providers: only the name and shipping address required to deliver your Blu-ray parcels
Website hosting, security and analytics service providers who assist us to run the Site
Law enforcement or government bodies: when required by law, court order or legal obligation, or to protect our legal rights and prevent fraud.

All third parties receiving your data are contractually required to keep your personal information confidential and only use the data for agreed business purposes.

4. Data Retention

We retain your personal data only as long as necessary for the purposes we collected it:

Order information: stored for accounting, tax, after-sales and dispute resolution purposes for the period required by applicable law.
Marketing subscription information: kept until you unsubscribe.
If you request deletion of your account and personal data, we will remove your information except records we must keep to comply with legal or tax obligations.

5. Data Security

We adopt reasonable administrative, technical safeguards to protect your personal information against unauthorised access, loss, alteration, disclosure or destruction. However, no internet transmission or electronic storage method can guarantee 100% absolute security. We cannot fully eliminate all risks of data breach over the public internet. You submit your data at your own risk.

6. Your Rights

Depending on applicable data protection law (such as GDPR for EU visitors), you have the following rights:

Right to access: request a copy of your personal data we hold
Right to correction: update inaccurate personal information
Right to erasure (“right to be forgotten”): request deletion of your personal data (subject to legal retention requirements)
Right to restrict or object to certain data processing
Right to data portability
Right to withdraw consent where processing relies on your consent

To exercise your privacy rights, contact us via the support email listed on our Contact Us page. We may verify your identity before processing your request.

7. Children’s Privacy

Our website is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a minor without parental consent, please contact us immediately so we can delete such information.

8. External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content or data policies of those external sites. We recommend reading the privacy policy of any third-party website you visit.

9. Changes to this Privacy Policy

We reserve the right to revise this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Your continued use of the Site after publication of changes means you accept the updated Privacy Policy. Please review this page periodically.

10. Contact Information

If you have questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the email address shown on our Contact Us page of https://www.bluray-movie-shop.com/.